123 HP Officejet Pro 6978 Troubleshooting

1. Officejet Pro 6978 printer not found during network driver setup

This type of error is basically due to network issues, try to restart the HP Printer, computer, and router simultaneously. Have an eye on the network strength and status. Connect all the devices to a similar network. First, uninstall the software and reinstall it again. Perform print and scan doctor at last step.

2. How do I print a document from my phone or tablet in Officejet Pro 6978?

In prior, make a selection on the document, photo from your mobile and connect to the wireless mobile features. HP Officejet Pro 6978 printer includes ePrint, AirPrint, Mopria print, and wireless direct printing. Using play-store, download the HP Smart app on your mobile.

3. HP Officejet Pro 6978 Faxes are blank or have vertical lines

Disconnect all the power cords and connections safely. After some time, turn ON the disconnected devices. Cleanse the automatic document feeder completely. Clear all the dust near the insertion slot. Try to maintain dust-free. Insert the ink cartridge firmly back to back to bring even distribution.

4. HP Officejet Pro 6978 network installation Error

When the working software is in trouble, the system will indicate this type of error. So, try to fix the network issue on your HP Officejet Pro 6978 printer. Now, restart the HP printer, active router, and computer. Using the driver download page, download and install the software.

5. HP Officejet pro 6978 printing in color or black and white

Get connected to HP Officejet Pro 6978 printer from the list and use the paper tab option. Then, prefer your required color from the settings among B&W to print. Click on the advance option to acquire even more color settings on the printing process. Choose the default black color.

6. How do I cancel the print job?

Use the cancel button on the HP printer control panel to pause the printing process immediately. You can cancel the print job even by using your compatible Windows/Mac device. On Windows: use the Windows notification area and select the printer option. On Mac: on the Mac desktop, use the dock to select the printer option.

7. How to improve the copy quality

  • First, virtually inspect the HP Officejet Pro 6978 printer components.
  • Clean the ink cartridge and paper input tray slots.
  • Run the printing job using different software.
  • Look at the print-job settings and do the needful changes.
  • Inspect the paper insertion tray and paper quality.

8. HP Officejet pro 6978 copies are blank or faded

Use the printer head often. So, that you will not face any blockage issues on the printer head. If the ink cartridge is in a dried state, it may release a light print. Next. Use the diagnostic page to clear the ink cartridge problem on your HP Officejet Pro 6978 printer.

9. HP Officejet pro 6978 scanner is not found

  • Make a trouble-free connection between the computer and the HP Officejet Pro 6978 printer scanner.
  • Install the new version scanner software,
  • Meanwhile, Uninstall and reinstall the HP scanner.
  • Choose from the scanner utility.
  • Connect the scanner using new USB cords.
  • Get connected with the print and scan Doctor OS.
  • Interlink the scanner using new USB cable cords.
  •  Get help on print and scan Doctor.

10. Scanners not supported in Windows and MAC

Try to sort out the scanner driver software immediately, by updating it. On Windows: enter into the scanners manufacturer page and download the OS for your windows. On Mac: unplug the scanner outlet connection and remove all the multifunction printer setup.

11. Faxes fail when the computer goes into suspend or sleep mode

Modify the sleep mode settings option to wake the fax. Or else try to fax multiples to wake up the computer. Once the fax modem is inserted into the slot, it automatically wakes up the computer after the modem recognition. Restart all the devices.

12. HP Officejet pro 6978 no Airprint printer message found in iOS

  • Look for a strong network connection.
  • Turn ON the Wi-Fi on your Apple device properly.
  • At the same time, modify the network settings and connect it again.
  • On the HP Officejet Pro 6978 printer, make an active Airprint on the process by enabling it.

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