Terms And Conditions

Terms And Conditions

Every user must read these TERMS & CONDITIONS in order to understand our policies and important information about our website 123-hp-support.co These Terms and Policies states the requirements, computer support service of 123-hp-support.co. One should carefully read the instructions regarding our rights and about client’s service to maintain a good relationship with our site.

AGREEMENT
The TERMS AND CONDITIONS along with your accepted and plan order, the SERVICE USE POLICY (“SUP”) and the privacy policy states the entire agreement between the user and INR (THE “AGREEMENT”). You must agree to the Terms and Conditions in order to use the site www.123-hp-support.co (Defined below) or obtain Services (defined below).

DEFINITIONS
The terms containing in the Terms and Conditions are used in SUP and Privacy which are incorporated by reference to these Terms and Conditions.

123-HP-SUPPORT.CO
“123-hp-support.co″ is service marks of 123-hp-support.co pvt ltd. All references to 123-hp-support.co refer to 123-hp-support.co pvt ltd.

YOU
“You” means you individually, any person, including any employer that you are acting on behalf of.

SERVICES AND 123-Hp-Support.Co SITE

Every reference to “Services” in 123-hp-support.co refers to the service plan of the website www.123-hp-support.co Terms and Conditions govern all the plans available under the site 123-hp-support.co In the event of any conflict these Terms and Conditions control any Plan Order form that user has submitted during the Services plan.

123-HP-SUPPORT.CO CERTIFIED TECHNICIAN/(S)
“IE TECHIE‘s Certified Technician technicians and specialists” are certified by 123-hp-support.co to perform all the Services under this Agreement. Technicians and their certifications are not from any other third parties until it is explicitly specified.

SERVICE PLANS/ SUBSCRIPTION PLANS
Every reference to “Services or Service plans” refers to the site 123-hp-support.co; all the service delivered by 123-hp-support.co comes under the service plan of the Website www.123-hp-support.co If there is any query regarding the service while using the website 123-hp-support.co the user can contact us @ our toll free number or just mail us.

MATERIALS
“Materials” include the white papers, datasheets, web casts, download areas, press releases, FAQs, product information, quick reference guides, or other documents that are available for the user to download from the website 123-hp-support.co 123-hp-support.co own the copyrights of these Materials and does not include any layout or the design of this site or any other site which is owned, operated, licensed or controlled by 123-hp-support.co.

SOFTWARE
“Software” means a computer program which is owned by 123-hp-support.co or any other third party, delivered via download, CD, media, or other delivery method, including client and/or network security software. The copyright, trade secret and unfair competition is protected under the software elements and laws.

SUBMISSION OF PLAN ORDERS & SERVICE PLANS
You may order Services by submitting Plan Orders through the 123-hp-support.co site or by calling 1-844-687-6686. Once 123-hp-support.co accepts your submitted Plan, you will receive an email from our site to your registered mail id. 123-hp-support.co is not responsible for rendering Services in connection which is has not included in our service. When 123-hp-support.co accepts your Plan Order, Service Plan will be provided to you.

UNDERTAKING
Subjected to the Services and the Terms & condition of 123-hp-support.co, we will provide the user with appropriate solutions for their addressed queries. In most of the cases 123-hp-support.co will diagnose a problem and provide solution to user either by telephone, chat or email. All conditions under Service Plans are subject to 123-hp-support.co‘s Limited Warranty, which is set forth below. For more information, please refer to online documentation or call us @ 1-844-687-6686. You must agree to pay the Services Fee and any other applicable fee/charges as set in the relevant Plan in accordance with the Payment details provided below.

PAYMENT
Once you have made the payment, the Services and the requirements under the Plan Order will be available to you. Every payment of the plan orders will be collected by 123-hp-support.co If the payments are not been made there will be no service under any Service Plan.

MONEY BACK POLICY
123-hp-support.co services are delivered on a state-of-the-art integrated delivery platform that allows us to support your computer(s) remotely. If you are not fully satisfied with the service, we will make every effort to resolve the issue and still you are not satisfied with the same, we will offer a money back policy as follows:

For our subscription-based plan the Money-Back Guarantee is valid for 30 days from the time of purchase. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Not with standing this 123-hp-support.co at its sole discretion on a case basis, agree to refund the Subscription fees after deducting charges for servicing the Customer.

For our incidental (one-time-use) plans, the Money-Back Guarantee is valid for 7 days from the time of 1st Incident.

This Money Back policy does not apply for Trial Offer.

PRIVACY POLICY
Privacy Policy of 123-hp-support.co is an integral part of the Terms & Conditions, incorporated here by reference. If you have not yet viewed the Privacy Policy of 123-hp-support.co please do so prior to agreeing to these Terms and Conditions. Beyond the Personal Information identified in the Privacy Policy all the other information or data disclosed with our site 123-hp-support.co through telephone or mail is not confidential. They are saved in our database for a temporary period of time and then get erased.

SERVICE USE POLICY (SUP)
Service Use Policy of 123-hp-support.co is an integral part of the Terms and Conditions which are already incorporated. If you have not yet viewed the SUP of 123-hp-support.co, then please do so prior to agreeing to these Terms and Conditions. The Services and other Materials your are using from the site 123-hp-support.co will be governed by the SUP and please do agree with all our Terms and Conditions and the Privacy Policy generally.

GUESTS: LIMITED LICENSE TO USE OF 123-Hp-Support.CoWEBSITE
Services under any Plan Order will be available once you have made payment. If the payments as required under any Plan Order have not been made so, 123-hp-support.co will not offer you with the Services under any Service Plan. As a Guest you may use the 123-hp-support.co website and Materials (defined below) which are available for the guest users with limited purposes of (a) deciding whether to subscribe the Services provided by 123-hp-support.co (b) registering with 123-hp-support.co and submitting Plan Orders. The foregoing license grant is a non-exclusive revocable license.

PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless and otherwise specified, the Services, Materials and Software are for your personal & commercial use in addressing matters under your Service Plan. You should not modify copy, transmit, display, perform, reproduce, publish, license, distribute, create derivative works from, transfer or sell any information, software, products or services obtained from the Services, Materials and Software. All the Services, Materials and Software are available only in connection with Services under a valid Service Plan.

END USER LICENSE AGREEMENTS (EULA) – GENERAL
In connection with our Service, we may provide you certain software that is owned by 123-hp-support.co or its third party licensors and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or use with the Service in accordance with the Service Plan and not for other purpose.

The Software may be accompanied by a EULA from 123-hp-support.co or a third party. Your use of the Software is governed by the terms of both that license agreement and this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA.

THIRD PARTY SOFTWARE
As part of the Service, 123-hp-support.co suggest that you acquire, install and use certain third party software. Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether or not 123-hp-support.co directly assists you in the acquisition, installation. 123-hp-support.co has no rights and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.

Your license to the 123-hp-support.co Software remain in full force and effect unless and until terminated by 123-hp-support.co its third party licensors, providers or suppliers or until your Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Service Plan for any reason, you must cease all use of the 123-hp-support.co Software and immediately delete the 123-hp-support.co Software from your computer.

To the extent, we provide technical assistance and support for Third Party Software or equipment you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment.

THIRD PARTY AGREEMENTS
As part of the Service, 123-hp-support.co suggest certain third party services to you. If you choose to subscribe or otherwise use any third party services, your use of any such services is subject to the terms of service of such third party service provider. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third party services include, but are not limited to technical support, website, training, music, gaming and storage services that 123-hp-support.co may elect to make available from time to time. Violation of such third party provider’s terms of service may in 123-hp-support.co‘s sole discretion result in the termination of your customer account and use of service.

Some of the 123-hp-support.co service plans comes with a 7day limited service warranty as provided in the online documents for specific service plans. This 7day warranty period is subjected to fulfill the terms & conditions and service plan.

123-hp-support.co and it respective suppliers will not take any responsibility for the information available in the materials, services and software for any other purpose apart from the service plans. 123-hp-support.co and its suppliers disclaim all warranties and conditions for the information, including the merchant-ability, statutory, title and non-infringement.

The materials include inaccuracies or typographical errors. Changes are periodically made to the information. 123-hp-support.co and its suppliers will make improvements and changes in the materials or the software whenever it is needed.

The materials include inaccuracies or typographical errors. Changes are periodically made to the information. 123-hp-support.co and its suppliers will make improvements and changes in the materials or the software whenever it is needed.

123-hp-support.co and its respective suppliers should be liable for any indirect or consequential damages resulting from any loss of data. In action of contract, negligence or other action rising in connecting with the performance of service, materials or the software, fails to provide the information available in the materials.

LIMITATION OF LIABILITY
Not with standing anything to the contrary, no event in 123-hp-support.co is liable to you in excess of the amounts actually paid by you to 123-hp-support.co under the Plan Order that is the subject of the dispute. Limitations on Actions must be commenced within one (1) year after the cause of action arose or it shall be forever waived and barred.

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